Support ForumCategory: installingNot Receiving Notification Emails
Bill asked 3 years ago

Hi,
Even though I have checked the box to be notified when a coupon is sent out, I never receive any
emails.
Please advise.

12 Answers
Support Team Staff answered 3 years ago

Hi Bill,
Please make sure that you inserted a valid email address
in the General Settings of your WordPress website.

Dionne answered 2 years ago

Hi,  I checked my email address in settings and also my inbox for spam or trash. I still do not get the notification email when the last coupon was sent out or when any of the coupons were sent out though I have checked both options.  Rui

Support Team Staff answered 2 years ago

Dionne,
Please enter your email address into the field “My email address is:” that under the line “Email me after last coupon sent, and the campaign stopped” in the campaign dashboard.

Dionne answered 2 years ago

i’ve done that, still not working. 

Support Team Staff answered 2 years ago

Can you gave an admin access to your website?
(you can send it as a private message to admin only)

Dionne answered 2 years ago

sure, what\’s the email add that I should email to and who should i address to?

Support Team Staff answered 2 years ago

You can send it here.
Just select “Only me & Admin” in the drop-down menu below answer box.

Dionne answered 2 years ago

hi, i’ve sent the info but i’ve still not heard from anybody. Could you help look into this soon please as I need to start a campaign this monday…. thank you! 🙂

Dionne answered 2 years ago

will really appreciate if someone could help as i emailed the details u will need in the private group about 17 hours ago.. thanks!

Support Team Staff answered 2 years ago

We’re Checking it…

Dionne answered 2 years ago

Hi, any news?

Dionne answered 2 years ago

it’s ok already. thank you!

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