Support ForumCategory: Generalcustomer-do-not-receive-alert-when-all-coupon-are-used-up
MARLYNNA asked 3 years ago

When we ran out of coupons, there is no alert showing the customers that they request did not go through. This is a big problem as customers would be waiting for the coupons, thinking their request went through!    How can I resolve this? 

5 Answers
Support Team Staff answered 3 years ago

When all coupons run out, a pop-up message will be displayed: “Sorry, all coupons ran out”.
The user will not get any message to his email. 

mt answered 3 years ago

There is no pop up that says so. How do we check this? 

Jaosn answered 3 years ago

When all the coupons are used up , can customers still register for the promo- and then the pop up appears that says all coupons are used?
Or will it not allow any more sign-ups?
 
 
 

Support Team Staff answered 3 years ago

When all coupons run out, customer can enter his email to the submission form, but when clicking on the button a pop-up message will be displayed: “Sorry, all coupons ran out”.

Greg answered 3 years ago

I have found that sometimes that popup does not work. Is there any way that instead of a popup message one could set up a redirect page to warn the user?

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